You are not logged in.
Help · Frequently Asked Questions
Slideroll Message Board / Pro Accounts / question about cancelling subscription    
Author
Message Pages: 1
dani808
Member

Registered: 2009-04-19
Posts: 12
f I cancel my subscription will the slideshows and gallery I created stay intact and not show the slideroll logo like the free ones or will it start looking like the free one?

6 years ago
   
geoff
Slideroll Creator

From: San Mateo, CA
Registered: 2004-10-24
Posts: 2812
If you cancel your subscription, your slideshows will stay intact, however the Slideroll logo will start to appear.  For galleries, they will remain unchanged.

Any slideshows you downloaded will remain unchanged.

Keep in mind, when you revert to a free member, you can only edit the first 10 slideshows you made, and some of your photos may eventually be removed from the server.

Thanks!
Geoff


6 years ago
   
aholtby
New member

Registered: 2011-03-02
Posts: 1
If a pro member cancels their subscription, can they still edit and export the galleries that they created as pro members? IE, if I have a gallery with high res photos and there are more than the maximum number allowable to free members, would I still be able to edit and export updated versions of this gallery once my pro subscription ends?

5 years ago
   
geoff
Slideroll Creator

From: San Mateo, CA
Registered: 2004-10-24
Posts: 2812
For Gallery AV, all of your galleries will still be editable and exportable.  However, the Slideroll logo will still appear.

For online slideshows, your photos will eventually be removed, so your slideshows will no longer be editable.  They will continue to play normally, though, and the slideshows will not be affected by photos being removed.  The Slideroll logo will also appear on the slideshows as well.

Thanks for the great question!


5 years ago
   
balus
New member

Registered: 2011-03-11
Posts: 1
i want to cancel my account for some personal problems

5 years ago
   
geoff
Slideroll Creator

From: San Mateo, CA
Registered: 2004-10-24
Posts: 2812
Looks like you're not a Pro member, so there is no subscription to cancel. Or, did you already cancel?

5 years ago
   
aspires
New member

Registered: 2010-10-24
Posts: 3
So if I cancel my Pro account, my existing slideshow that I have on my website will change to include the Slideroll logo?

5 years ago
   
geoff
Slideroll Creator

From: San Mateo, CA
Registered: 2004-10-24
Posts: 2812
Yes, it will, after your subscription reaches end-of-term.

5 years ago
   
ebaileystar
New member

Registered: 2011-03-13
Posts: 1
I paid for pro subscription 2 days a go, but it didn't allow me to do the things I was expecting,I just cancelled- do I still have to pay the $7? I wasn't able to make a useable slideshow.

5 years ago
   
geoff
Slideroll Creator

From: San Mateo, CA
Registered: 2004-10-24
Posts: 2812
I'll refund your payment.  Thanks!

5 years ago
   
noseka
Member

Registered: 2011-03-21
Posts: 10
I want to develop slideshows of photos for small businesses to market their products.  Using your PRO, when I export the slideshow and its video, will it run as a standalone video in a digiral pframe, DVD pleyer, etc,,,

5 years ago
   
noseka
Member

Registered: 2011-03-21
Posts: 10
Your message space is buggy.
It would not let me finish my comment and include some idenrificstion.
I do not know if you got my comment sbout using PRO for professional marketing services.

noseka


5 years ago
   
kristou
New member

Registered: 2012-02-20
Posts: 1
I would like to know if I would have a refund? I have never use it and I would truly appreciate a response.

4 years ago
   
geoff
Slideroll Creator

From: San Mateo, CA
Registered: 2004-10-24
Posts: 2812
Certainly!

4 years ago
   
Pages: 1    
Jump to
Powered by PunBB
© Copyright 2002-2006 Rickard Andersson